WHOLESALE TERMS & CONDITIONS

Thank you for checking out our wholesale page!

 

How to order

You can order through Etsy wholesale.

Contact us for more information and the link of linesheet.

You don't need to apply for Etsy Wholesale to view the linesheet.

But you will have to register an account on Etsy.com to start a purchase order.

Payment

Credit Cards through Etsy Payments, PayPal, Credit Card.

Orders must be paid for in full in U.S. currency prior to shipment. 
At this time, we do not offer payment terms (Net 30, 60, 90, etc). 
Bottle of Clouds is a small one-woman operate business , so I appreciate your understanding that all payment (including applicable shipping charges) must be received at the time of your order. Credit card (Visa, MasterCard, or American Express) and PayPal accepted. Invoice will be emailed and included in shipment. 

Minimums

First Order Minimum--$150.00

Re-order Minimum----$100.00

Shipping

Orders ship within 1-2 weeks of date received your order. Package will ship via USPS or USPS flat rate boxes with tracking number or padded envelopes (depends on size of order).

Shipping/handling charges will be calculated and added to your order total when the order is ready to ship. 

Retailers are responsible for all shipping charges. Once your order has shipped, you will receive a tracking number for the shipment. All items will be shipped directly to retailer.

 

Estimated Production Time

Most likely shipment will go out sooner, but please allow us  1-2 weeks for your order to ship.

 

Product Customization

Does not accept customization requests.

 

Damages, Defects

Each package will be packed with care and love in our studio but if items arrived damaged or defective, returns are accepted.

Returned items will be replaced with new items but require a photograph of the items for insurance claims. 

Please inspect all shipments immediately upon arrival and contact bottleofclouds@gmail.com within 5 days.
=====Please note that shipping & handling charges are not refundable.

Cancellations and Returns

To cancel  your order within 24 hours after placing your order. If your order has already been processed, we will be unable to cancel the order.  Any unauthorized cancellations, refused orders or returns are subject to a 25% restocking fee.

Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise. For returns, we will issue refunds for items that are shipped back intact and unused. Buyer is responsible for return shipping costs.

Other

Each item will be packaged in a clear cellophane sleeve for protection.
Display at retailer’s discretion with or without it.
The wrapping box (Bottle of Clouds logo Pillow box) will be included by flat stacks.
Contact us if you don't need them otherwise, It will sent out with the items.

International Wholesale Orders

We currently do not accept international wholesale orders, but hope to in the future.

 

Consignment

Does not accept consignment orders at the moment.

                                                                   For more information please contact us with 

                                            your shop details below (company name, store address and website).

                                                                  I will get back to you within 2 business days.